Brand New parts are parts which Phoenix Induction buys directly from an OEM, an authorized distributor for an OEM, from a manufacturer’s representative, or are engineered and/or manufactured by ourselves. Average delivery for such parts is 7 to 15 days (Note that the delivery may vary depending on product availability.). Same day shipments are available for items which are in stock, and/or if they are available from the OEM. Parts are covered by the manufacturer’s warranty.

New Surplus parts are parts which we have purchased from unauthorized distributors or from the general marketplace. All items are new and never have been used. Some of the parts may or may not be in the original manufacturer packaging, may be discolored, or an older series or style than what is manufactured today. All parts have been tested and cleaned thoroughly. All parts are covered by our standard one year warranty. Note that Surplus parts may not come with original manufacturer manuals, prints, or accessories which may with Brand New items.

Used Surplus parts are parts which we are used. All parts have been tested and cleaned thoroughly. All parts are covered by our standard one year warranty. Note that Surplus parts may not come with original manufacturer manuals, prints, or accessories which come with Brand New items. If a used part is not tested or cannot be tested, then this criteria will be called out in the description of the item. (IE. The description will list that the item is being sold as is or state that the item is untested.)